Faq

1. Place your order online first.
2. Email your logo to service@leatherpatchhats.us & tell us what you would like on your leather patch hat.
3. We will email a proof within 1-2 business days.
4. Once approved, your order will go into production.
5. Your order will ship & you will receive a tracking number for your order.

Free Ground Shipping on HATS over $499 to the 48 continental US states with ground shipping.

Rush service is available, please email us for a quote.

Free engraving on all HATS. Add names for $3.00 each.
Business Logos are FREE with orders (vector file is required format AI, EPS, CDR in black ).
We offer a logo cleanup service at $35 for standard logos.

Standard turnaround time is 7-10 working days from time of art approval.
Call us or text us if you need a quicker service.

We have a 1-3 day service* at an additional charge. This service is available on items that are in stock only. * Production starts the following day after art approval is sent back by 12 noon Eastern time. For more details, email us at service@leatherpatchhats.us or please call our sales team at 478.289.7779

Email:
service@leatherpatchhats.us

Address: 1303 US Highway 80 E Swainsboro, Georgia 30401
Hours: Showroom Monday – Friday 9:00 am – 4:00 pm EST
Customer Service: 478.289.7779
Text line after Hours 24HR: 1-478-412-0418

We accept Mastercard, Visa, American Express, E-CHECK, company checks, or cashier’s checks. If you would like to prepay by check, we can e-mail the total invoice. If you would like a referral in your state we can provide this as well. This helps keep our costs down to our customers. We have been in business since 1993 and have customers small and large in every state.

The best artwork for us is line or vector art in EPS, CDR, AI version 23 or lower, or PDF. The artwork must be clean, black and white camera-ready artwork @ 300 DPI. This is essential for laser engraving. Artwork may be provided in CorelDraw 23 or lower, EPS, AI, AND TIFF format for IBM-PC. Fonts must be converted to curves.

E-mail to: service@leatherpatchhats.us

If you are not sure about artwork quality, print the art out on a laser printer. This will show the print quality. Artwork does not get better after e-mailing the art. If you don’t have clean artwork we can create or clean up your art. If you would like a quote; send the art to service@leatherpatchhats.us

We are located in Swainsboro, GA. USA. Central Georgia about 30 miles from Georgia Southern University in Statesboro, GA and in the heart of Vidalia onion country.

Free Set-up on logos for orders providing Vector Logos. If you need your bitmap raster logo converted to vector, we offer a one-time $35 logo cleanup and conversion service. This is very competitive pricing!
Logos will be kept on file for lifetime for future use. You won’t be charged but once for the exact same logo.

Please email your logo to service@leatherpatchhats.us

Yes, all workmanship is guaranteed. We stand behind every item we sell and make. Very seldom do we ever have a problem with workmanship. At Martin we take our quality and service very seriously. We go an extra step to make sure that every job is done right. All damaged items must be reported upon receiving your order. No refunds on custom work, only replacement of damaged items. We will cover ground freight on damaged items being delivered.

If your shipping address is in Hawaii or Alaska, please contact us for a quote, as the price will vary depending on the size of your order. Unfortunately, you will also be excluded from receiving free shipping, as well.

LeatherPatchHats.us is a owned and operated by Martin Awards. We have been engraving for over 40 years offering personalized items from corporate awards to promotional items.We service individuals, small businesses and large corporations, we treat every person like we want to be reated. OUR GOAL IS TO MAKE YOU A LIFETIME CUSTOMER.